Operations Administrator

Duties and Responsibilities:

• • Prepare for site reviews, licensing inspections and audits by:
  • • Remaining current with updates made to licensing and CMH requirements
  • • Completing internal audits
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• • Communicate with but not limited to:
  • • CMH (Corporate Compliance, Contract Manager, Quality Improvement Team, Support Coordinators)
  • • Guardians
  • • Vendors (Case Manager, etc.)
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• • Create and Oversee implementation of Corrective Action Plans
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• • Create companywide policies and procedures
  • • Revise policies and procedures when needed
  • • Enforce policies and procedures
  • • Plan and review compensation actions
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• • Manage, coach, and mentor
  • • Operation Associates
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• • Monitor various daily, weekly, and monthly managerial tasks and responsibilities
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• • Oversee all requirements for all employees
  • • Oversee orientations and training, background checks, medical clearances, etc.
  • • Schedule refresher training (CPI, CPR, TB and Receipt Rights)
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• • Oversee all Flatrock residents
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• • Oversee the completion of progress notes
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• • Oversee the completion of Critical Incident Reports
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• • Oversee requested CMH documents (IPOS, Behavior Plans, Crisis Plans, Psychosocial)
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• • Oversee Licensing paperwork, CMH paperwork, etc.
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• • Ensure staff maintain a high level of ethical and professional standards
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• • Participating in applicable Coordinated Care Professional Services, LLC, committees
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• • Oversee the implementation of CARF
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• • Contracts and licensing applications
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• • Flexibility and commitment to working the hours and times required to perform the responsibilities of the job, including evenings and weekends as may be necessary
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• • Maintain a positive, open relationship with all management and staff
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• • Utilize all communication tools including FIN
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• • Maintain and advocate for all Flatrock residents’ rights
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• • Complete any additional tasks assigned from Chief Operating Officer

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Requirements:

• • Must have a bachelor’s degree in health administration or a related field required
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• • Must have 2-3 years of leadership experience
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• • Must have 2-3 years of experience in compliance with Federal, State, and local regulations.
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• • Present or current experience with behavioral health issues

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This job description indicates the general nature of the work and essential functions expected to be performed by employees within this position.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The job description will be reviewed periodically as   duties and responsibilities change with business necessity.

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Coordinated Care Professional Services LLC embraces an employment environmentthat promotes recovery and discovery with an integrated person-centered approachto treatment services that is trauma informed and culturally competent. An employeein this or any position is expected to support this environment.